About Me
My name is Matthew Cali and I'm a student at Wake Technical Community College studying Web Development. I have a passion for learning new technologies and look forward to begin my journey as a junior developer and continue to learn new skills.
I currently am proficient in HTML, CSS, JavaScript, MERN Full Stack, Bootstrap 4, MySQL, C#, ASP.NET, PHP, and WordPress. This semester I will be learning about eCommerce and Content Management Systems(Joomla!) (Spring 2022).
With a strong leadership background and years of high-quality customer service experience, I'm the right fit for any business looking to create high quality products and services that will leave your customer highly-satisfied.
View WorkEducation
Wake Technical Community College - Raleigh, NC
Web Development AAS, Jan 2020 - May 2022
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IT Certifications
Web Development Basics, Jan 2020 - Dec 2020
Web Developer, Jan 2021 - Dec 2021
Experience
12632 Capital Blvd - Wake Forest, North Carolina 27587
Administrative Coordinator
February 2019 - Present
Job Summary
Assist with Human Resource responsibilities taking an active role in new hire process. Perform reference checks, orientation and training, ensure new hire paperwork is completed, provide input on employee reviews, communicate with employees when goals have been met
Maintain store calendar with employee requests for time off and assisting manager with weekly schedule via Kronos Workforce Central
Reconcile daily time cards and attestations
Adhere to all labor laws and associate meal and break period policies
Daily Cash office functions: Reconcile prior day sales transactions, researching variances. Prepare deposits
Monitor cashiers' transactions for procedural compliance. Working with associates to review company policies to ensure they understand company policies and procedures
Perform merchandise protection audits to ensure that company assets are protected
Key Carrier
August 2018 - Present
Job Summary
Elevated extension of the coordinator position, including being Manager on Duty
Assist store manager in the areas of Merchandising, Operations, Customer Service and Human Resources within a high-volume store location
Develop creative plans to increase store sales
Oversee and monitor loss prevention and operational programs
Ensure every customer has a positive shopping experience
Train, supervise and develop a large team of hourly Associates
Customer Experience Coordinator
October 2017 - February 2019
Job Summary
Supervised Front End Cashiers and Jewelry Counter
Ensured operational compliance with company policies
Supported and grew TJX Reward Credit Card Program
Trained and mentored associates in Front End Cashier, Customer Loyalty and Customer Experience Training
Handled customer problems/complaints
Merchandising of single-queue line
Consistently achieved TJX Rewards Sales goal of 1 card per 100 transactions (1% or more application penetration rate)
Assistant Store Manager
February 2017 - August 2017
Job Summary
Chef
Delivery Driver
Server
Helped maintain budget and assist with payroll
Coach and train new/existing employees
Marketing/Social Media Manager
Portfolio
Contact
Like what you see? Feel free to reach out to me and I will promptly get back to you.
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Youngsville, NC 27596, USA
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(585) 690-8066
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matthewcali.g@gmail.com